Dagmara, I regret that we were not able to meet in Krakow so I could tell you in person how wonderful our experience with Ernesto Travel was. Everything from accomodations to meals to activities to our guide and driver was first class. Your help throughout the process was invaluable and your efforts to assist and accomodate our group was noticed and appreciated. I have organized six trips to Europe for groups and this was by far the best experience that I have had. I will definitely contact Ernesto Travel for future trips and I will recommend your services to anyone who plans to travel. Thank you so much for all that you did. Sincerely, David
Hotel Andel was a great hotel. By the time we got there we were happy to have a modern hotel. The staff was very nice and made a fabulous cake for Michael... truely the kids have begged for the recipe! We asked for it and the manager said he'd try to get it but we haven't heard from him. It was so good! [...] Our tour guide Thomas was wonderful! We spent a lot of time with him. He was very knowledgeable and just nice to be around. [...] Would definitely go back and spend more time there if we returned. Family Thoman
Dear Dominika, We are at home and the last journey was without any problem. Thank you for all you have organised for us. it was nearly perfect (only God is perfect !). I have sent to my diocese a recommendation for Ernesto travel : "Nous avons été très contents en particulier de Ernesto Travel : qualité des hôtels, des restaurants, des deux guides, ponctualité et aucune fausse note dans les programmations des évènements y compris religieux. Je recommande donc au diocèse cet organisme local." I have forgotten to say that our guides had a very good reactivity or anticipation for all the small events of the life's group and no sign of dander. God bless you and your families, P.Pierre
Dear Ernest, Thank you for your e-mail. Everything was arranged well for this group, thank you for all your help in organizing. As soon as we have another re quest, we will let you know. Best regards, Sandra
I would like to express in writing how pleased we are with the service and help that we got from Gosia Zielina (our tour leader)! She is by far the best travel/tour leader we have experienced and also a very kind person with enormous knowledge about Kraków. It was much to her merit that we had such a joyful stay in Kraków. To us, her knowledge and her service minded attitude made our stay extremely successful! I know that some of the youth got tired during a day, but Gosia has a very fine way of talking to them that we appreciated. She has a very good sense of humor and was not afraid to use it! Gosia: I think that our youth needs a bit more physical challenges and less Playstation maybe, haha. Anyway, all guided tours and transport coordinations went smoothly and Gosia was there for us all the time also when not doing a guided tour. My colleagues and I present her our highest remarks of appreciation! We´ll miss her! Finally, I will also give my appreciation to you at Ernesto Travel for outstanding service and help with planning our trip! Dagmara Nanus and Dagmara Trojan have both been very helpful and service minded more than what to expect. All our wishes and demands have been fulfilled to an extant one cannot wish for more! Quick email responses and availability for us as a customer.